Our Touchpoints · Included
A curated itinerary, sent before arrival.
A day-by-day itinerary of services and experiences for each guest, prepared by your concierge team and sent by email. Guests review it, adjust times, remove what they don't want and pay online.
See it
Trip Planner in action.
The itinerary email guests receive: each day, a suggested time per service, and one button to review and book.
Why it matters
What Trip Planner does for your hotel.
Concierge picks dinners, treatments, transfers and experiences that fit each stay.
They adjust suggested times, remove services and book the rest in one go.
Guests pay online, so your team can prepare and the revenue is secured early.
How it works
Simple to run, from day one.
- Build the itineraryIn the Concierge Console, with hotel and partner services.
- Send it to the guestA branded email with each day, suggested times and prices.
- Guests review and payAdjust times, remove services and complete payment online.
Automated itineraries
The right plan, sent at the right moment.
Alongside the itineraries your team prepares, ExperioX suggests one for each guest and sends it when they are most likely to plan. Not every guest hears from you seven days before arrival: the timing follows what converts for each market and profile.
What's included
Everything you need, out of the box.
- Day-by-day itinerary
- Suggested time per service
- Hotel and partner experiences
- Branded itinerary email
- Guests edit before booking
- Online payment
In practice
Before a family lands, the concierge sends a plan: a transfer on day one, the kids' club and a desert safari on day two, a private dinner on day three. The parents move the safari to the afternoon, remove one dinner and pay for the rest.
Get started
One system for everything beyond the room.
See ExperioX with your own services and channels. No setup fee, no subscription, live in days.