Guest AgentSOON
A concierge in every pocket, day and night.
It answers, recommends, books and takes payment in the guest's language, across your touchpoints, and briefs your team so every moment is right.
Guest Agent
Discovery, conversation and booking in one place.
A guest asks for an anniversary idea and books dinner in the same conversation.
Why it matters
What Guest Agent does for your hotel.
Personal discovery
Suggestions based on the stay, the profile and your rules.
In every language
Guests ask in their own words and their own language.
From question to booking
Several services in one basket, paid by card or charged to the room.
How it will work
Set up once. Run every day.
- Guests askIn the guest app, on your website or by message.
- It recommendsOffers that fit the guest, within your rules.
- It booksAnd your team gets the details.
What's included
Everything you need, out of the box.
- Personalized discovery
- Conversation in every language
- Baskets across services
- Booking and payment
- Available across your touchpoints
- Your team briefed on every booking
In practice
At 22:00, Laura asks for something special for tomorrow's anniversary. The Guest Agent suggests dinner under the stars, books it for 19:30 and charges it to her suite. The restaurant sees the anniversary note in the morning.
Get started
One system for everything beyond the room.
See ExperioX with your own services and channels. No setup fee, no subscription, live in days.